Contacts — Smart List
7 contacts synced · 2 assigned today
| Name | Vehicle Interest | Source | Assigned To | Pipeline Stage | Time |
|---|---|---|---|---|---|
| James Mokoena | Toyota HiLux 2024 | Sipho Dlamini | Test Drive | 2h ago | |
| Priya Naidoo | VW Polo TSI | AutoTrader | Lerato Khumalo | Applied Finance | 4h ago |
| Thabo Sithole | BMW 3 Series | Website | Sipho Dlamini | Contacted | 5h ago |
| Sarah van Wyk | Ford Ranger XLT | Referral | Unassigned | New | 6h ago |
| Nkosi Zulu | Hyundai Tucson | Lerato Khumalo | Sale ✓ | Yesterday |
🔔
New Contact Captured!
Ahmed Hassan — Toyota Fortuner
Source: Facebook Ad · Auto-assigned to Sipho
Source: Facebook Ad · Auto-assigned to Sipho
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AH
Ahmed Hassan10:24 AM2
Yes! Pearl White is on the floor…
JM
James Mokoena10:21 AM1
Test drive confirmed for tomorrow
LS
Lindile Silimela10:01 AM1
Call
ES
Emilia Sprenger6:53 AM2
⚠️ Important Account Notice Your …
AM
Andile MpongosheJul 141
Okay boss
LS
Loyiso SiroqoJul 131
Call
PN
Priya NaidooJul 129
Finance docs received — thank you
MH
Mbeko HelesiJul 111
SOCIALCARS Dear Mbeko, Than…
AH
Ahmed Hassan
Conversation AI — Bot Training
Trained on your dealership · Responding 24/7
📚 Knowledge Base
🚗 Vehicle Inventory (47 cars)
💰 Pricing & Finance Options
🏢 Dealership Info & Hours
🔧 Service & Warranty FAQ
📋 Trade-In Process
📅 Test Drive Booking
📊 Today's Stats
38 Conversations handled
94% Resolved by AI
12 Test drives booked
6 Escalated to human
SocialCars Conversation AI
Responding as your dealership · WhatsApp
Workflow — Lead Follow-Up Automation
Runs automatically when a new opportunity is captured
🎯
Trigger: New Lead Received
Facebook · AutoTrader · Website · Any source
312
Leads enrolled
68%
Open rate
41%
Reply rate
89
Test drives booked
Sources▾
🗓 DD / MM / YYYY
🗓 DD / MM / YYYY
Average Rating↑ 100%
4.28 ★★★★☆
Total Reviews↑ 100%
47
Average ratings
Total reviews
Sentiment analysis
81%
Positive17%
Negative2%
NeutralReviews This Month↑ 22%
16
Requests Sent↑ 34%
128
Response Rate↑ 12%
37%
Reviews by source
🔵 Google
🔷 Facebook
🟠 AutoTrader
1
SocialCars Demo Dealership YOU
47 reviews · Sandton, Johannesburg
2
Prestige Auto Group
62 reviews · Sandton, Johannesburg
3
CityWide Motors
39 reviews · Midrand
4
Highway Car Sales
54 reviews · Randburg
Sent
128
Opened
86
Clicked
54
Reviewed
47
| Customer | Channel | Sent | Status |
|---|---|---|---|
| Nkosi Zulu · Hyundai Tucson | Yesterday | ★ Reviewed | |
| Lisa Niemand · Suzuki Swift | SMS | 2d ago | ★ Reviewed |
| David Ferreira · Audi Q3 | 2d ago | Opened | |
| Riaan Botha · Toyota HiLux | 3d ago | Sent |
NZ
Nkosi Zulu
★★★★★
Bought a Hyundai Tucson from SocialCars — the team replied on WhatsApp within minutes and booked my test drive the same day. Smooth finance process, highly recommend!
SocialCars replied: Thank you Nkosi! 🚗 Enjoy the new Tucson and welcome to the family.
LN
Lisa Niemand
★★★★★
Super quick responses and no pressure at all. Got my Suzuki Swift at a great price. The AI assistant answered all my questions even after hours.
DF
David Ferreira
★★★★☆
Good selection and friendly staff. Finance took a little longer than expected but they kept me updated the whole way through.
SocialCars replied: Thanks David — we've since sped up our finance turnaround. Appreciate the feedback!
🎬
Collect Video Testimonials
Send a link and let happy customers record a short video review right from their phone — no app needed.
🧩
Review Widgets
Embed a live review carousel or star badge on your website. Copy one line of code and reviews update automatically.
Listings Synced
18
Accurate
15
Needs Attention
3
Google Business
Name, address & hours match
AccurateBing Places
Phone number outdated
ReviewApple Maps
Listing verified
AccurateProfile ScoreGood
82/100
Monthly Views
4.2k
Google Business Profile checklist
✓
Business hours & contact complete
✓
12 photos uploaded this month
!
Add a weekly post to boost ranking
!
3 unanswered questions in Q&A
Reputation Settings
Auto-request after a sale
Send a review request 1 day after a deal is marked "Sale"
AI-assisted replies
Suggest a reply for every new review
Default channel
Preferred channel for review requests
Low-rating alert
Notify the manager when a review is 3★ or below
Dashboard
Welcome back · your dealership at a glance
📥
▲ 12%18
New Leads Today
📊
▲ 8%42
Open Opportunities
💬
▲ 23%7
Unread Conversations
⭐
▲ 0.34.6
Avg Review Rating
Leads by Source — This Month
Recent Activity
New lead — Ahmed Hassan (Fortuner)
Just now
Test drive booked — Priya Naidoo
12m ago
Finance approved — Thabo Sithole
1h ago
Sale closed — Nkosi Zulu (Tucson)
3h ago
Reporting
Custom reports
Google Ads
Meta Ads (Facebook Ads) report
Attribution report
Call report
Local Marketing Audit
👁️
Impressions332 283
🖱️
Clicks18 907
🎯
Conversions101
Client spends⚙️
ZAR 13 800,39
Average CPC
ZAR 0,73
Cost per conversion
ZAR 136,64
Spend per conversion
ZAR 136,64
🔍 Type to search
| Campaign | Status | Clicks ▼ | Cost | Revenue | ROI % | CPC | CTR | Sales | CPS | Leads | CPL | Impressions | Average Revenue |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| cat_leadsobj_may | ▶ | 10 486 | ZAR 9 246,56 | ZAR 0,00 | 0,00% | ZAR 0,88 | 4,85% | 0 | ZAR 0,00 | 0 | ZAR 0,00 | 216 096 | ZAR 0,00 |
| cat_collection | ▶ | 6 618 | ZAR 3 972,95 | ZAR 0,00 | 0,00% | ZAR 0,60 | 6,66% | 0 | ZAR 0,00 | 0 | ZAR 0,00 | 99 300 | ZAR 0,00 |
| cat_retarget | ▶ | 1 803 | ZAR 580,88 | ZAR 0,00 | 0,00% | ZAR 0,32 | 10,68% | 0 | ZAR 0,00 | 0 | ZAR 0,00 | 16 887 | ZAR 0,00 |
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